How Can We Help You?

Find answers to common questions or contact our support team for personalized assistance

Getting Started
Learn how to begin your AI journey
  • Account setup
  • Choosing a track
  • Navigation guide
  • First steps
Certification
Everything about exams and certificates
  • Exam format
  • Passing criteria
  • Certificate verification
  • Retake policy
Billing & Payments
Payment options and billing questions
  • Payment methods
  • Refund policy
  • Subscription details
  • Invoices
Account & Security
Manage your account safely
  • Password reset
  • Account settings
  • Privacy policy
  • Data security
Frequently Asked Questions
Find quick answers to the most common questions

Still Need Help?
Our support team is here to assist you with any questions or issues
Email Support
Response within 24 hours

You can also reach us at:

support@aimastery.com